Acupuncture and Psychology – 11 months

Unit 1. Fundamentals of Communication Chapter 1. Understanding communication

U1Ch2. Identifying barriers to communication

U1Ch3. Exploring the communication process

U1Ch4. Learning the steps of communication

U1Ch5. Applying principles of effective communication

Unit 2. Interpersonal Communication Chapter 1. Building rapport and trust through empathy, respect, and open communication

U2Ch2. Understanding the importance of trust

U2Ch3. Identifying sources and types of conflict in communication

U2Ch4. Applying conflict resolution techniques: Negotiation, mediation, and problem-solving

U2Ch5. Enhancing team communication through roles, responsibilities, and collaboration strategies

Unit 3. Written Communication Chapter 1. Developing business writing skills: Emails, memos, and reports

U3Ch2. Structuring professional documents with clear headings and concise content

U3Ch3. Writing effective emails and letters tailored to the recipient’s needs

U3Ch4. Understanding the structure of reports

U3Ch5. Practicing an objective and analytical writing style for professional communication

Unit 4. Public Speaking and Presentation Skills Chapter 1. Preparing for public speaking

U4Ch2. Managing stage fright and overcoming anxiety in public speaking

U4Ch3. Structuring speeches with a strong introduction, body, and conclusion

U4Ch4. Enhancing speech delivery with voice modulation and body language

U4Ch5. Using visual aids effectively, including slides, charts, and videos

Unit 5. Digital Communication Chapter 1. Understanding professional email etiquette

U5Ch2. Utilizing social media for professional branding and networking

U5Ch3. Creating engaging and appropriate content for digital platforms

U5Ch4. Conducting effective online meetings with proper preparation and tools

U5Ch5. Applying communication strategies for virtual interactions in professional settings